Dealing with employment tribunal claims: A manager’s guide


Most organisations have to deal with employment tribunal claims at some stage. Despite the number of employment tribunal claims having dropped over recent years, the prospect of being on the receiving end of an employment tribunal claim can be daunting for managers, whatever their role and the type of organisation. Hardly a month goes by without a key employment tribunal case being reported in the press.

This online course will give you the knowledge and confidence to deal with any employment tribunal claim which lands on your desk efficiently and effectively. 

Learning outcomes:

On completion of this course, you will have a greater understanding of:

The basic legal and practical issues surrounding employment tribunal claims, from an employer’s perspective.

We will be looking at:

  • The background to employment tribunals in England and Wales
  • Overview of The Employment Tribunals (Constitution and Rules of Procedure) Regulations 2013, including:
    • The ‘overriding objective’; and
    • Costs
  • Early Conciliation Procedure
    • EC procedure: the basics
    • ACAS: What is ACAS and what role do they play in the EC process?
    • Settlement considerations for a manager, before an individual brings a claim
    • Valid and binding ways of settling potential employment tribunal claims
  • First steps when your organisation receives an employment tribunal claim
  • How to go about responding to an employment tribunal claim
  • Initial consideration of the case by an employment judge – ‘the sift’
  • What to do if the claimant amends the Claim Form or you wish to amend your Response Form
  • Preparing the case for hearing, including:
    • Differences between ‘preliminary’ and ‘final’ hearings
    • Lists of documents and obligations on disclosure
    • Preparing the bundle
    • Preparation of witness statements
    • Settlement negotiations before the hearing
    • Postponements, adjournments and what to do if the individual withdraws their claim
  • The hearing: the basics
  • Remedies in the employment tribunal and enforcement of awards

Authored By Nicola Howe

Nicola Howe has practised employment law with large commercial firms for nearly 20 years. She regularly writes and presents courses on a wide variety of employment law topics. She is a member of the Law Society and the Employment Lawyers Association.

A CPD certificate of completion will be provided by BPP Professional Education Limited upon successful completion of the online course.

CPD Points: 1.5

CPD Duration (hours): 1.5

Access: 12 months from purchase date

Price: £50.00 (excludes VAT)