Demand chain debtors


Organisations of every type and size generate some form of revenue stream. However few map out the specific processes of how and when it is generated or how efficient it could be. In today's credit stricken, cash strapped economy it is vital for management to appreciate how revenue streams could become severed, restricted or terminated resulting in cash flow issues and liquidity gaps. Dealing with customers in a co-operative manner and delivering exceptional service is key to many organisations future success. This can only be enabled by taking a holistic approach and dealing with all parties, particularly customers, clients, providers and stakeholders in a manner that will generate robust, timely and accurate streams of income. This course will assist you in understanding how to improve the collection of cash as well as financing future income streams

Learning Outcomes:

On completion of this course you will:

  • appreciate the complexity of the order to cash cycle
  • understand the actions one can take to reduce income 'slippage'
  • learn how to address liquidity gaps through alternative funding of debtors
  • you can challenge the norm of how Days Sales Outstanding (DSO) is computed

Authored by: John Mardle
An independent educationalist and author on working capital, John has recently written many articles for leading publications as well as facilitating and being a panellist at major events involving the Bank of England, Lloyds Banking Group, UKTI, major technology providers and VC/PE organisations. His recent work has involved ITV, DHL, Sprint Convergence, Astrium Satellites and numerous SMEs, banks, financial institutions and investment houses. John has held senior executive positions in blue chip companies such as Bombardier, Parsons, ABB, Alstom and Wimpey Taylor where he delivered worldwide programmes of strategic cash importance.

A CPD certificate of completion will be provided by BPP Professional Education Limited upon successful completion of the online course.

CPD Points: 1

CPD Duration (hours): 1

Access: 12 months from purchase date

Price: £35.00 (excludes VAT)