The impact of micro-behaviours

Course Overview:

It might just be that quick glance at your watch, failing to acknowledge a colleague’s suggestion, checking your texts in a meeting or forgetting a name. But the little things we do say a lot about what we’re really thinking - and send powerful messages to those around us.

Developed in partnership with leading business psychology consultancy Pearn Kandola LLP, this training solution examines the impact of micro-behaviours in the workplace and looks at the crucial role they can play in building positive working relationships.

Learning outcomes:  

This course will give a better understanding of:

  • what micro-messages are, how and why we send them and their impact in the workplace
  • how our behaviour can reflect our unconscious bias and how recognising and actively challenging this bias can deliver huge benefits
  • how using positive micro-messages ('micro-affirmations') can improve employee engagement, enhance performance, unlock creativity and help build collaborative, cohesive teams

Course developed by:Skill Boosters logo

Course partner: Pearn Kandola

Pearn Kandola is one of the leaders in business psychology, with practices in the UK and Ireland specialising in assessment, development, diversity and wellbeing.

Experts and contributors to this course are
Professor Binna Kandola OBE - Senior Partner, Pearn Kandola
Dr Nic Hammarling - Head of Diversity, Pearn Kandola

A CPD certificate of completion will be provided by BPP Professional Education Limited upon successful completion of the online course.

CPD Points: 1

CPD Duration (hours): 1

Access: 12 months from purchase date

Price: £35.00 (excludes VAT)