Understanding problem behaviour

Course Overview:

Problem behaviour can have a huge impact on your workforce. Negative and obstructive behaviours affect our drive and our sense of wellbeing and can leave us feeling distracted and demotivated. If allowed to continue unchecked in an organisation, they can lead to a drop in productivity, low morale, absenteeism, a rise in grievances and complaints and high staff turnover.

Developed in partnership with some of the UK’s leading workplace psychologists, this course examines the impact of problem behaviour in the workplace and explains why tackling it should be a priority for employers and managers.

Learning outcomes:  

This course will give a better understanding of:

  • the most common mistakes we make when having a difficult conversation and how to avoid them
  • the potential impact of obstructive or negative behaviours and the cost to organisations
  • how to overcome our fear of addressing certain behaviours
  • techniques and strategies for tackling problem behaviour decisively and effectively
  • the power of positive behaviour and leading by example.

Course developed by:Skill Boosters logo

Course experts
Barry Winbolt - Trainer, mediator, psychotherapist and writer Linda Doe - MD, Apana Business Psychology Ltd Gordon Tinline - Business Psychologist, GT Work Business Psychology

A CPD certificate of completion will be provided by BPP Professional Education Limited upon successful completion of the online course.

CPD Points: 1

CPD Duration (hours): 1

Access: 12 months from purchase date

Price: £35.00 (excludes VAT)